Many enterprises integrate SAP systems, but the consistent support for SAP systems is often perceived to be of low value in the enterprises. Accurate <strong style="mso-bidi-font-weight: normal;">SAP support in my view is crucial in the identification of potential downtimes, operational reporting, and resolution of the technical challenges before they paralyze the enterprise. I have noted that it is also important in the adaptive security of the systems and operational efficiency of the systems as the needs of the enterprise change. For the enterprises that are SAP users, how dependent are you on in-house teams as opposed to external SAP support? I appreciate feedback on what you find most useful in the sustenance of the stability of the systems over time.